Last updated: June 1, 2026
1. Who we are
This website and related program sites are operated by Tara Tiger Brown (“we,” “us,” “our”), based in British Columbia, Canada. We offer online programs, memberships, digital courses, and related nature-based services for people aged 18 and over.
2. Scope
This policy explains how we collect, use, disclose, and protect personal information when you visit our websites, join a program or membership, or interact with our email list and other services. It applies to taratigerbrown.com and any satellite sites that link to this policy.
3. Legal basis and consent
We follow Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable British Columbia privacy law. By using our websites, joining a program, or providing personal information, you consent to the collection, use, and disclosure of your information as described here. You may withdraw consent at any time, subject to legal or contractual restrictions.
4. Personal information we collect
We may collect:
- Contact details (name, email address, optional profile fields) when you register for a program, create an account, or contact us.
- Account and membership information (login details, membership level, program enrollments, and billing history) via our membership system (MemberPress) and payment processors.
- Payment-related information (billing address, limited card or transaction data) which is processed by third-party payment providers on our behalf; we do not store full payment card numbers.
- Usage data (IP address, browser type, device information, approximate location, pages visited, and interactions) via analytics and log files.
- Email engagement data (opens, clicks, unsubscribes) when you interact with our newsletters or automated emails.
5. How we use personal information
We use personal information to:
- Create and manage your account and memberships.
- Deliver programs, courses, memberships, and related digital content you purchase or sign up for.
- Process payments, issue invoices, and handle billing queries.
- Send administrative messages (account notices, renewal reminders, changes to terms or policies).
- Send newsletters and promotional messages when you opt in (you can unsubscribe at any time).
- Improve our websites, programs, and services through analytics and feedback.
- Maintain security, prevent fraud or misuse, and comply with legal obligations.
6. Cookies, tracking, and analytics
Our sites may use cookies, pixels, and similar technologies to remember your preferences, keep you logged in to your account, and understand how visitors use our pages. We may use first-party analytics and/or third-party tools (such as Google Analytics or email service providers) that collect aggregated data about traffic and engagement. You can adjust your browser settings to refuse cookies, but some features may not function properly.
7. When we share personal information
We do not sell your personal information. We may share it with:
- Service providers who support our operations (for example: web hosting, email marketing, analytics, payment processing, membership software) under agreements that require them to protect your information.
- Professional advisors (such as legal or accounting) when reasonably necessary.
- Authorities, regulators, or law enforcement when required by law or to protect our rights, property, or the safety of others.
If we ever sell, transfer, or reorganize part of our business, personal information may be transferred as part of that transaction, subject to appropriate safeguards.
8. International transfers
Some of our service providers may store or process information outside of your province or outside Canada (for example, in the United States). In those cases, your information may be subject to the laws of those jurisdictions, including access by local authorities. We take reasonable steps to ensure that service providers protect your information in line with applicable Canadian privacy requirements.
9. Data retention
We keep personal information only as long as necessary to fulfill the purposes described in this policy, meet legal, tax, or accounting requirements, resolve disputes, or enforce our agreements. When information is no longer needed, we will securely delete or anonymize it.
10. Security
We use reasonable physical, technical, and administrative safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, use, or modification. No method of transmission or storage is completely secure, so we cannot guarantee absolute security, but we strive to use commercially acceptable measures.
11. Your rights
Subject to limited exceptions under PIPEDA and applicable provincial law, you have the right to:
- Request access to the personal information we hold about you.
- Request corrections if information is inaccurate or incomplete.
- Withdraw consent to certain uses of your information (for example, marketing emails).
- Request deletion of your information where it is no longer required.
To exercise these rights, please contact us using the details below. We may need to verify your identity before responding.
12. Email communications and newsletters
If you subscribe to our newsletter or program updates, we will use your email address to send you content, resources, and offers related to our work. You can unsubscribe at any time using the link in the footer of each email, or by contacting us. Unsubscribing from marketing emails will not stop essential account or transactional messages.
13. Third-party links and tools
Our websites and emails may contain links to third-party sites or embed third-party tools. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information on their sites.
14. Children’s privacy
Our services are intended for adults and are not directed to individuals under 18. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided us with personal information, please contact us so we can delete it.
15. Changes to this policy
We may update this Privacy Policy from time to time. When we make significant changes, we will update the “Last updated” date at the top of the page and, where appropriate, notify you by email or through our websites. Your continued use of our services after any change means you accept the updated policy.
16. Contact and privacy officer
If you have questions, wish to exercise your privacy rights, or want to make a complaint about how we handle personal information, please contact:
Privacy Officer
Email: privacy@taratigerbrown.com
Mailing address: P.O. Box 74756, Vancouver, BC, Canada V6K 0E4
If we cannot resolve your concern, you may contact the Office of the Privacy Commissioner of Canada or your provincial privacy regulator.
